These Terms & Conditions apply to all orders, purchases, and use of the webshop nono-shop.nl. By using our website or placing an order, you agree to these terms.

1. Company Information

nono-shop.nl
Email: info@nono-shop.nl
Website: nono-shop.nl

2. Applicability

These Terms & Conditions apply to all offers, orders, agreements, and transactions made through nono-shop.nl.

By placing an order, you confirm that you have read and accepted these Terms & Conditions.

3. Products and Offers

We make every effort to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, minor differences in appearance, color, or presentation may occur.

All offers are subject to availability. We reserve the right to modify or withdraw products and offers at any time.

4. Prices

All prices displayed on our website are in euros and include VAT unless stated otherwise.

Shipping costs, if applicable, are displayed separately during the checkout process.

We reserve the right to correct pricing errors or obvious inaccuracies.

5. Orders

An order is placed when you have completed the checkout process and received an order confirmation.

We reserve the right to refuse or cancel an order in exceptional circumstances, for example if a product is unavailable, there is an obvious pricing error, or we suspect fraudulent activity.

If we cancel an order after payment has been made, the amount paid will be refunded using the original payment method where possible.

6. Payment

Payment must be completed using one of the payment methods available during checkout.

Orders will generally be processed after successful receipt of payment.

If a payment is reversed, declined, or otherwise not completed, we may suspend or cancel the order.

7. Shipping & Delivery

We aim to process and ship orders as quickly as possible. Delivery times are estimates and may vary depending on the shipping carrier and circumstances beyond our control.

Shipping costs and applicable free-shipping thresholds are displayed on our shipping information page and during checkout.

Once an order has been handed over to the shipping carrier, delivery delays caused by the carrier are outside our direct control.

8. Right of Withdrawal

If you are a consumer within the European Union, you generally have the right to cancel your purchase within 14 days without giving a reason.

The withdrawal period starts on the day you, or a third party designated by you, receives the product.

To exercise your right of withdrawal, you must inform us within the withdrawal period by contacting info@nono-shop.nl.

After notifying us of your withdrawal, you must return the product within 14 days.

9. Returns

Returned products should be unused and, where reasonably possible, returned in their original packaging.

You are responsible for taking reasonable care of the product during the withdrawal period.

Unless otherwise required by applicable law, the direct cost of returning a product is your responsibility.

We reserve the right to reduce a refund where a product has been handled beyond what is necessary to establish its nature, characteristics, and functioning.

10. Refunds

After receiving and inspecting a returned product, we will process the refund within the legally required period.

Refunds will generally be made using the same payment method used for the original transaction.

If only part of an order is returned, only the applicable amount for the returned product(s) will be refunded.

11. Faulty or Damaged Products

If you receive a product that is damaged, defective, or does not correspond with your order, please contact us as soon as possible at info@nono-shop.nl.

We will assess the issue and, where applicable, provide an appropriate solution in accordance with your statutory consumer rights.

12. Warranty and Legal Rights

Nothing in these Terms & Conditions affects your statutory consumer rights.

Where a product does not conform to the agreement, you may be entitled to repair, replacement, price reduction, or another remedy as provided by applicable law.

13. Intellectual Property

All content on nono-shop.nl, including text, images, logos, graphics, product photography, designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or use our content without our prior written permission, unless permitted by law.

14. Website Use

You agree to use our website only for lawful purposes.

You must not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use the website for fraudulent or harmful purposes.

15. Liability

We make reasonable efforts to ensure that our website is accurate and available. However, we cannot guarantee that the website will always be available, uninterrupted, or completely free from errors.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses resulting from the use of our website or services.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by law.

16. Privacy

Personal information is processed in accordance with our Privacy Policy.

For more information about how we collect and use personal data, please refer to our Privacy Policy.

17. Complaints

If you have a complaint about our products or services, please contact us at info@nono-shop.nl.

We will make reasonable efforts to respond to and resolve complaints as quickly as possible.

18. Applicable Law

These Terms & Conditions are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection provisions that may apply in your country of residence.

19. Changes to These Terms & Conditions

We reserve the right to update these Terms & Conditions from time to time.

The latest version will be published on nono-shop.nl. The date at the top of this page indicates when the terms were last updated.

20. Contact

If you have any questions regarding these Terms & Conditions, please contact us:

nono-shop.nl
Email: info@nono-shop.nl